Name: Michael Cosenza Date: 29 June 2012 Nationality: - Surgeon: Dr.Chumroonkiet Leelasestapom Procedure: -
I have been a patient at your hospital since December 2011 when I had my right knee replaced by Dr. Chumroonkiet Leelasestaporn and his professional staff of assisting physicians and an excellent team of nurses and their assistants. There's not enough space on this page to list the accolades that should be bestowed on Dr. Chumroonkiet and his staff. In my 66 years on this earth I have never seen a more professional group of dedicated medical people devoted to caring for the needs of their patients.
However, all this could not have been made possible had it not been for the extraordinary efforts of Ms. Heidi Hamili from the international Service Office who assisted us every step of the way during this complex process. She continuously went out of her way to assist my wife and 1 in every aspect of our relationship with Vejthani Hospital and its staff from the initial contact through my now follow-on appointments. My wife and I were so impressed with Ms. Hamili and all aspects of Vejthai Hospital that she is now also a regular patient.
Ms. Hamili never felt any request l made for help or information was too insignificant to either obtain the information herself on my behalf or direct the request to the appropriate office and always in a very timely manner. When it came to paying for the costs of the surgery Ms. Hamili coordinated my request with your insurance department to bill my insurance company in the United States on my behalf thereby saving me a considerable amount of money up front. Even the menial tasks of setting us up with a place to stay in the hospital's serviced apartments and arranging for transportation to pick us up at the airport were all handled quickly and professionally.
I have passed along my positive experiences with Vejthani Hospital to many of my friends and associates who have sought my advice on choosing a hospital In Thailand. You can rest assured that when I need additional medical care Vejthani Hospital will be my number one choice.
Please pass along my sincere appreciation to all concerned, especially to Ms. Hamili for their extraordinary dedication and assistance to my wife and I.